Privacy Policy
Effective Date:
April 24th, 2025
Last Updated:
June 20th, 2025
AptlyAI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, tools, and AI-powered services. By using AptlyAI, you agree to the practices outlined below.
1. Information We Collect
a. Personal Information
We may collect personal data from users, clients, and website visitors, such as:
Name, email address, phone numberCompany name and job titleAppointment or calendar dataLead details submitted via demo forms or calculators
b. Lead Data
If you use AptlyAI to reach out to your own customers or leads, we may collect:
Contact names and phone numbersConversation transcripts from AI interactionsCRM and calendar metadata (via integration)
🔒 We do
not
sell lead data. You remain the owner of your customer information at all times.
c. Usage Data
We automatically collect certain information about your use of our site:
IP address, browser type, pages visited, time on siteActions taken within AI demos or toolsClicks on CTAs or forms
2. How We Use Your Information
We use your information to:
Provide and improve our AI tools and servicesFacilitate demo requests, bookings, and follow-upCustomize your experience and resultsRespond to inquiries or service requestsAnalyze performance for reporting and optimization
3. Lead Engagement Services
When you authorize AptlyAI to contact leads via SMS:
We act as a data processor, engaging leads on your behalfAll interactions are secured and logged on Azure cloud infrastructureWe honor opt-out/“stop” messages and handle data responsibly
You are responsible for ensuring the leads you provide have been obtained in compliance with data protection laws (e.g., TCPA, GDPR, CAN-SPAM, etc.).
4. Sharing of Information
We
do not sell or rent
your information. We may share data only with:
Trusted service providers (e.g., hosting, CRM tools)Legal authorities if required to comply with a legal processParties in the event of a business acquisition or merger
All third parties are bound by confidentiality and data protection obligations.
5. Data Security
We take security seriously. Our platform uses:
Azure cloud servers for enterprise-grade security and uptimeEncryption of sensitive data in transit and at restAccess controls and internal data handling protocols
However, no online system is 100% secure. Use caution when transmitting personal or sensitive data.
6. Cookies and Tracking Technologies
We use cookies and analytics tools to improve user experience. These may track:
Pages visitedButton clicksReferring URLsTime on site
You may disable cookies through your browser settings, but some features may be affected.
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access or update your personal dataRequest deletion of your dataWithdraw consent or object to data useExport your data (data portability)
To exercise any of these rights, contact us at:
8. Data Retention
We retain data:
As long as needed to fulfill our services and legal obligationsAs required by active contracts or agreementsAs long as your account remains active, unless you request deletion
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via our website or by email. Continued use of our services indicates acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out:
AptlyAI
1045 University Ave Rochester, NY 14607
📧
📞 +1 (518) 728-2911